Scheduled preventive maintenance designed to maximize instrument uptime, improve reliability, and extend the service life of your laboratory equipment.
Rapid diagnostics and corrective repairs for electrical, mechanical, pneumatic, fluidic, vacuum, and software-related instrument issues.
Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and PMOQ services supporting regulatory compliance and instrument performance.
Responsive communication, tailored technical solutions, and long-term support built around your laboratory’s operational needs.
Honest recommendations, transparent documentation, and professional service delivered with accountability at every stage.
Manufacturer-trained expertise, proven diagnostic practices, and careful attention to detail across complex analytical instrumentation.
Proactive maintenance and effective service strategies designed to maximize uptime, restore performance, and reduce disruption.
We're here to answer the questions laboratories ask most often. From preventive maintenance and repairs to qualifications, service contracts, and supported instrumentation, find the information you need before scheduling service.
Bedstone Analytical Solutions provides preventive maintenance, emergency repair, instrument qualification (IQ/OQ/PQ/PMOQ), laboratory relocations, service contracts, technical documentation, operator training, and lifecycle management for analytical laboratory instrumentation.
Yes. We respond to unexpected instrument failures as scheduling allows. Our goal is to restore system performance quickly while minimizing laboratory downtime.
Absolutely. Preventive maintenance is available as a one-time service or as part of a customized annual service agreement.
Yes. We offer flexible service agreements ranging from preventive maintenance coverage to comprehensive support plans that can include travel, labor, replacement parts, and priority scheduling.
We perform Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and Preventive Maintenance Qualification (PMOQ) services to support laboratory compliance and instrument performance.
Every visit includes professional service documentation. Qualification services include protocols, test results, calibration records, and completed reports suitable for laboratory quality systems.
Yes. Our documentation and qualification services are designed to complement regulated laboratory environments and quality management systems.
Yes. Qualification protocols can be tailored to your laboratory's quality system, regulatory requirements, or internal standard operating procedures while maintaining complete documentation and traceability.
We service a wide range of analytical laboratory instrumentation including LC, LC-MS, GC, GC-MS, ICP-MS, ICP-OES, spectroscopy systems, protein purification platforms, and many other laboratory technologies across multiple manufacturers.
We provide independent service for many leading analytical instrumentation manufacturers, including Agilent Technologies, Thermo Fisher Scientific, Waters, Shimadzu, PerkinElmer, Cytiva, Roche, and additional laboratory equipment vendors.
Bedstone Analytical Solutions is headquartered in Raleigh, North Carolina, with primary coverage throughout the Southeast and nationwide travel available for larger projects and specialized instrumentation.
Scheduling depends on workload, travel requirements, and instrument type. Emergency repairs are prioritized whenever possible, while preventive maintenance and qualification services are typically scheduled in advance.
Tell us about your laboratory support needs. Whether you need preventive maintenance, repairs, qualifications, installations, relocations, or a service contract, our engineers are ready to help.